Contact Texas Electric Rates

Consumer Satisfaction:

We’d love to hear from you! To ask us questions, to share feedback, to tell us about a bad experience related to our site or an advertiser’s product or service, or to raise any other issues, please contact us by:

Email at powercustomerservice@redventures.com.

To reach the Public Utilities Commission of Texas:

Send a letter to PUC – Customer Protection, P.O. Box 13326, Austin, TX 78711-3326.
Call 1-888-782-8477.
Email the PUCT at customer@puc.texas.gov.

Other questions:

For questions about your existing service, please contact your energy provider directly. To report a power outage, contact your utility company.

Work with us:

Texas Electric Rates was created in 2013 to help Texas consumers understand and navigate the state’s deregulated energy system. We make it our mission to help shoppers find the right plan for them as easily as possible, so that they can get back to their busy lives with confidence in their energy choice.

We work with our parent company, Save On Energy, to offer our customers the best selection of electricity rates for their homes and businesses. If you are interested in becoming a Texas Electric Rates affiliate or partner, please reach out to our business team through email. We look forward to working with you!