Compare Cirro Energy plans
Cirro Energy is a Texas-based electricity provider serving residential and commercial customers throughout the Lone Star State. The company is owned by NRG Energy and is known as a reliable provider with easy online accessibility. It offers one- and two-year fixed-rate plans, as well as month-to-month options with competitive rates.
Today’s lowest Cirro Energy electricity rates
Best Cirro Energy plans
Cirro Energy tries to make buying electricity easy for its customers. With the slogan, “Fair prices, simple plans, no surprises,” the provider offers straightforward plans with limited extras to sift through. Here are some of our experts’ top choices for Cirro Energy plans.
Best overall: Simple Bill Credit
- Fixed rates for usage between 1,000 and 2,000 kWh per month
- $125 bill credit when you use at least 1,000 kWh per month
- Lock in a contract for 12 or 24 months
Best for large households: Simple Bill Credit Bundle 2000 kWh
- Fixed rates for 12 or 24 months
- $150 bill credit when you use at least 2,000 kWh per month
- Rates are the cheapest for usage over 2,000 kWh
Best for straightforward terms: Smart Value
- 12- or 24-month fixed-rate plan
- $30 usage credit when your usage is over 1,000 kWh
- No base charge
Cirro Energy pros and cons
As you shop for plans in Texas’ deregulated energy market, it’s important to weigh the pros and cons of each provider. Here are some of the advantages and disadvantages of choosing Cirro Energy.
Pros:
- Affordable rates: Cirro Energy prides itself on offering straightforward plans with clear pricing and competitive rates.
- 30-day guarantee: Cirro’s satisfaction guarantee, available on select plans, lets you cancel anytime within the first 30 days with no ETF.
- Options for residential and business customers: Cirro offers a range of residential and commercial plan choices, including fixed and variable rates.
Cons:
- Lack of renewable energy options: Cirro Energy doesn’t offer any plans with 100% green energy, putting it at a disadvantage compared to some of its green competitors.
- Limited plan selection: Cirro Energy doesn’t offer as many different plan options and features as some other Texas electricity providers.
- Weak customer service ratings: Based on our Cirro Energy reviews, the provider scores poorly in customer service. Despite its A+ BBB rating, Cirro has received more than 80 BBB complaints in the past three years.
Cirro Energy coverage areas
Cirro Energy serves customers in many parts of Texas, including major metro areas like Dallas, Fort Worth, Arlington, Round Rock, and more. Specific plan options and service availability vary by location and utility service area.
You can quickly compare Cirro Energy plans with other providers on the Texas Electric Rates marketplace. Enter your ZIP code to find electric rates and plans in your area or call the number on your screen to connect with one of our experts.
Contact Cirro Energy’s customer service
Cirro Energy’s residential customers can reach its support team at 1-800-MY-CIRRO between 7 a.m. and 10 p.m. CT daily. Business customers can call 1-888-623-9886 Monday through Friday between 8:30 a.m. and 5:30 p.m. CT.
If you need help choosing a plan, comparing rates, or signing up, call the number on your screen. Our energy experts are well-versed in the Texas electricity market.
To report a power outage, contact your local utility company. Retail energy providers like Cirro don’t handle electrical distribution and maintenance.
Learn more about Cirro Energy
Although based in Plano, Texas, Cirro Energy is part of the broader NRG Energy family. The company offers a range of extra features for customers, including a mobile app, average monthly billing, and auto-pay options. You can also purchase smart home solutions and protection plans for electrical surges and your HVAC system.
Cirro Energy frequently asked questions
Is Cirro Energy a good provider?
Cirro Energy offers competitive electricity rates for residential and business customers in Texas, especially if you use more than 1,000 kWh per month. However, the company comes up short on green energy options and customer service.
What is the standard Cirro Energy early termination fee?
Cirro Energy charges an ETF of $150 for its 12-month plans and $295 for its 24-month plans. You can cancel a variable-rate plan anytime with no penalty.
What is Cirro Energy’s cancellation policy?
If you have a fixed-rate plan, you’ll pay an ETF if you cancel before the contract ends. However, some Cirro plans include a 30-day satisfaction guarantee, which allows you to cancel anytime in the first month.
Does Cirro Energy service my area?
Cirro Energy offers commercial and residential electric service in many parts of Texas. Enter your ZIP code to determine if the company offers plans in your area.
