Compare TXU Energy plans
Electricity customers in Texas’ deregulated market can explore rates and plans from top providers like TXU Energy. This provider is known for its top-notch customer service and favorable plan terms. Explore the best rates from TXU Energy on the free Texas Electric Rates marketplace.
Best TXU Energy energy plans
TXU Energy offers a wide variety of electricity plans with varying contract term lengths and unique features. Our experts highlighted some of the best TXU Energy plans for you to consider during your energy shopping journey. Learn more about the best plan options based on various criteria:
Best overall: Smart Edge
- Fixed rate for 12 or 24 months
- Secure an affordable rate
- $30 bill credit each month you use 800 kilowatt-hours (kWh) or more
Best for flexibility: Flex Rewards
- Go month-to-month with a variable rate
- No early cancellation fees
- Receive 3% cash back loyalty rewards
Best for green energy: Solar Club
- Fixed rate for 12 months
- Your first 500 kWh will come from Texas solar farms
- Receive energy at a discounted price before you hit 500 kWh
TXU Energy pros and cons
Pros:
- Variety of plan types: TXU Energy offers a range of plan types and term lengths
- Unique plan features: Plans come with various incentives, such as bill credits and free nights
- 60-day satisfaction guarantee: You can switch to another TXU Energy plan or a different provider within 60 days of enrollment — at no charge — if you’re not satisfied.
Cons:
- Higher rates: TXU’s rates are often higher than some other popular providers
- Confusing plan options: Many TXU plans have unique features, bill credits, and varying usage tiers. Although these options have benefits, the influx of options can make it hard for customers to understand what they’re signing up for.
TXU Energy coverage areas
TXU Energy operates throughout Texas, including areas like Corpus Christi, San Angelo, Houston, the Dallas–Fort Worth metroplex, and more.
Your utility company is responsible for restoring power during outages and taking care of local electrical infrastructure. If you lose power, you should report the outage to your utility company — not your energy provider.
Contact TXU Energy’s customer service
If you’d like to contact TXU Energy’s customer support team, here’s how to reach them:
- Residential customers can call 1-866-278-4898
- Business customers can call 1-866-898-4968
Learn more about TXU Energy
TXU Energy is a subsidiary of Vistra Energy and has headquarters in Irving, Texas. This energy company is known for its wide variety of plan options and top-tier customer service. You can explore the range of TXU Energy plans by entering your ZIP code on the free Texas Electric Marketplace. For more guidance from an energy professional, call the number on your screen.
TXU Energy frequently asked questions
Is TXU Energy “good”?
Yes, TXU Energy is one of the most trusted electricity providers in Texas. You can visit our provider page to find out how we scored the company based on its customer service, online accessibility, and business history.
What is the standard TXU Energy early termination fee?
TXU Energy’s early termination fees vary depending on the plan’s term length. For 12-month plans, the ETF is $150. Meanwhile, 24-month plans have a $295 ETF, and 36-month plans come with a $395 ETF. These fees only apply to fixed-rate plans, as variable-rate plans don’t have ETFs. TXU Energy will waive the ETF if you move out of its service area.
What is TXU Energy’s cancellation policy?
For 60 days after enrollment, you can switch to another TXU Energy plan or change providers without paying a penalty. After that, if you’re on a fixed-rate plan, you’ll be charged an ETF based on the length of your contract (unless you’re moving, in which case the ETF will be waived).
Does TXU Energy service my area?
TXU Energy serves many parts of Texas. To explore TXU Energy plans in your area, enter your ZIP code on this page.
